Customer complaints and problems that can't be resolved at the frontline level are handled by the Escalation Specialists.
Collaboration with clients to pinpoint their challenges, choose the best course of action, and swiftly address any lingering problems.
What You’ll Be Doing:
About You:
Why Join Us?
Established in 2017, OKX has emerged as a global leader among cryptocurrency spot and derivatives exchanges, harnessing the power of blockchain technology to transform the financial landscape with a diverse and sophisticated portfolio of products, solutions, and trading tools. With a user base of over 20 million across more than 180 regions worldwide, OKX is dedicated to creating an immersive platform that invites individuals to delve into the realm of cryptocurrency. Besides operating a top-tier DeFi exchange, OKX offers OKX Insights - a research arm at the forefront of the latest cryptocurrency trends. Driven by its unwavering commitment to innovation and an extensive suite of crypto products and services, OKX envisions a future where financial access is underpinned by blockchain and decentralized finance.
Check below to see all of the open OKX jobs organised by office location.
Asia - Remote (1)
Hong Kong (13)
Malaysia (9)
Singapore (9)
Check below to see all of the open OKX jobs organised by team.
Client Services & Strategy (6)
Legal Services (1)
Product & Design (3)
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