Jobs on the Technical Services team

The Post-Listing Manager will oversee and manage listed projects on OKX after they have gone live. They will be responsible for the continuous evaluation of listed projects, coordinating with teams to ensure listed projects comply with OKX's standards, and working to maximize value for both OKX and its users. What You’ll Be Doing:Maintain strong relationships with project teams of listed cr...

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Customer complaints and problems that can't be resolved at the frontline level are handled by the Escalation Specialists.Collaboration with clients to pinpoint their challenges, choose the best course of action, and swiftly address any lingering problems.What You’ll Be Doing:Empowered to have high-level authority to deal with requests or complaintsHandle escalations and tech troubleshoot to...

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To accomplish our mission of bringing blockchain to a billion people, we're helping the developers building on our platform release amazing products. As a Developer Advocate at Alchemy, you'll establish strong relationships with developers all over the world and find high leverage ways to create resources that help them build. You'll create example applications, host workshops and office hours, an...

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Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your f...

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As the first protocol specialist at Alchemy, you’ll be responsible for digging into core layer-1 and layer-2 protocols to provide insights and advice that can be leveraged by the broader team and on occasion by the broader community. This includes researching EIPs, understanding various scaling solutions, participating in on-chain governance, reporting on critical vulnerabilities, and much ...

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Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your f...

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