9 open jobs based in Malaysia
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OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology.OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a ...
Read more about this jobOKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a...
Read more about this jobThe successful candidate will have prior AML transaction monitoring and investigations experience in the financial services, FinTech or cryptocurrency industries. You will help to detect fraudulent activity, suspicious/illegal behaviors and patterns, as well as assist in projects focused on preventing and detecting financial crime. As part of the AML Investigations team, you’ll be be respon...
Read more about this jobThis team is part of the Global Business Service (GBS) Centre, home to specialized teams of operations experts, many with years of first-hand experience across a wide range of industries and sectors. This team supports customers globally through different channels such as live chat, emails, tickets, social media, and many more. We work closely with all our key stakeholders, such as Customer Servic...
Read more about this jobThe Operational Excellence (OpEx) specialist will think big about the future of FinTech (Crypto, Blockchain, etc.) and how you can bring significant impact to the organization in terms of operational efficiency, effectiveness and most importantly, improving customer experience. The Operational Excellence Specialist is mainly responsible for identifying areas of improvement within the group and dev...
Read more about this jobAbout this job:Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks.What You’ll Be Doing:Attending to all inquiries/issues from global customers on multiple chann...
Read more about this jobCustomer complaints and problems that can't be resolved at the frontline level are handled by the Escalation Specialists.Collaboration with clients to pinpoint their challenges, choose the best course of action, and swiftly address any lingering problems.What You’ll Be Doing:Empowered to have high-level authority to deal with requests or complaintsHandle escalations and tech troubleshoot to...
Read more about this jobYou will be expected to show a high level of technical knowledge and professionalism at all times. Responding to queries from international judicial authorities and legal counsel in real-time. Quick responses through live chat and professional, courteous customer service are among your duties.What You’ll Be Doing:Attending to inquiries from global legal authorities and legal representatives...
Read more about this jobA unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. The KYC Analyst is responsible to review customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions complia...
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