Principal Product Manager - Account ( User Center ) at OKX - Apr 24

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Principal Product Manager - Account ( User Center )


OKX Jobs · Hong Kong · Product & Design
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Job Overview

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.

About the Opportunity

What You’ll Be Doing:

  • Responsible for OKX cefi account ( user center ) system globally, independently complete overall product planning and roadmaps, organize work streams and milestones, and reach goals.
  • Responsible for conception, design, development and delivery of our in-house security product and system.
  • Ensure oversight and review of all End to End Risk Framework deliverables.
  • Work in close coordination with all teams to identify, advise and escalate material product risks region by region.
  • With the mindset of becoming the pioneer and leader in the industry, having the ability to research industry gameplay in-depth, discover user needs and detect market opportunities

What We Look For In You:

  • Candidates will be self-motivated, client focused and high energy level individual
  • Experienced professional in user center/account services and risk management experience in the ecommerce/crypto/finance industry.
  • Ability to navigate across global and cross-functional teams.
  • Working experience in well-known Internet/cryptocurrency companies such as Facebook, Amazon, Airbnb, Coinbase, etc.
  • A master of identifying and solving ambiguous problems to drive customer and business value, excellent empathy and business-oriented thinking model, able to define and solve key problems
  • A "Driver" mindset. You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery
  • Proficiency in English as it can be used as a working language, Mandarin speaker will be mandatory.
Nice to Haves:
  • Experience in building Crypto/Web3/Blockchain products
Perks & Benefits:
  • Competitive total compensation
  • Comprehensive insurance coverage for employees and their dependants
  • More that we love to tell you along the process!

More Jobs at OKX


OKX Overview

Established in 2017, OKX has emerged as a global leader among cryptocurrency spot and derivatives exchanges, harnessing the power of blockchain technology to transform the financial landscape with a diverse and sophisticated portfolio of products, solutions, and trading tools. With a user base of over 20 million across more than 180 regions worldwide, OKX is dedicated to creating an immersive platform that invites individuals to delve into the realm of cryptocurrency. Besides operating a top-tier DeFi exchange, OKX offers OKX Insights - a research arm at the forefront of the latest cryptocurrency trends. Driven by its unwavering commitment to innovation and an extensive suite of crypto products and services, OKX envisions a future where financial access is underpinned by blockchain and decentralized finance.

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