Looking for a new job? Register for your Candidate profile today - Sign Up here

< Back to results

FinCrime Analyst - Chargebacks


MoonPay Jobs / Krakow / Compliance
This job post has now expired. Please see the other MoonPay jobs available.
Job Overview

Reporting directly to Dispute Team Leader, you’ll be joining a team of 3 other FinCrime Analysts.

You'll Spend Your Time 👀

  • Undertaking the investigation and analysis of cardholder-disputed transactions as per MasterCard/Visa/American Express regulations.
  • Analyzing and responding to incoming chargebacks as appropriate in a timely manner to meet prescribed timeframes as per card network regulations.
  • Analyze trends and patterns in our fraud and chargeback incidents.
  • Detecting and communicating deficiencies in current processes and procedures to propose fixes to strengthen our existing processes.
  • Reporting any patterns to your manager.
  • Communicating and collaborating with acquiring partners to ensure all industry regulations are delivered in the chargeback responses.
  • Ad-hoc investigations and project work as required.

You Should Apply If ✅

  • 2+ years of work experience in Dispute and Chargeback operating rules and regulations.
  • Experience and knowledge with acquiring and issuing scheme rules and chargeback reason codes (Visa, Mastercard, and American Express).
  • Strong knowledge of mandatory requirements and recent regulatory and schemes updates, in particular on fraud and payments areas - AVS, 3DS, etc.
  • Strong knowledge of Visa, Mastercard, and American Express Fraud and Chargeback Monitoring Programs.
  • Experience with high-risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay, etc).
  • Analytical, innovative, problem-solving, teamwork and decision-making skills, extreme attention to details.
  • Ability to function well within a fast-paced, ever-changing environment.
  • Proficient English (both written & verbal).
  • A working knowledge of SQL/Advanced Excel would be an advantage.
  • Strong oral/written communication and presentation skills
  • Start Date: April (or earlier)

Our Company Values 🚀

  • B - Be Humble
  • L - Lead with Empathy
  • O - Own It
  • C - Communicate Clearly
  • K - Kaizen

Benefits 💰

  • Stock options 📈
  • Unlimited holidays 🏝
  • Paid parental leave 👶 🍼
  • Home office setup allowance 🪑
  • Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
  • Freedom, autonomy and responsibility 💪

More Jobs at MoonPay


MoonPay Overview

MoonPay is a pioneering force in the digital landscape, driven by a vision to democratize digital ownership. Our team comprises forward-thinking architects, inventors, artists, and innovators dedicated to unlocking the potential of Web3. By enabling individuals to take ownership and control of their digital identity, data, property, and currency, we are empowering a new era of digital ownership for all. As the world's leading Web3 infrastructure company, MoonPay provides comprehensive solutions for payments, smart contract development at scale, and digital asset management. Our clients include some of the world's most recognizable brands, who rely on MoonPay to actualize their Web3 objectives and ambitions.

Website Twitter LinkedIn Job Archive

MoonPay Jobs by Location

Check below to see all of the open MoonPay jobs organised by office location.

Barcelona (1)

Europe - Remote (6)

Krakow (1)

London (1)

Poland (1)

Toronto (4)

UK - Remote (5)

US - Remote (4)

MoonPay Jobs by Team

Check below to see all of the open MoonPay jobs organised by team.

Client Services & Strategy (2)

Compliance (1)

Engineering & Modelling (6)

Finance & Accounting (4)

Legal Services (1)

Marketing & Communications (2)

People & Places (1)

Product & Design (5)

Sales & Sales Support (1)

Latest Crypto Blog Posts

What Is Crypto Staking? An In-Depth Guide To Earning Passive Income


The World of Cryptocurrency and Staking The world of cryptocurrency has expanded rapidly in recent years with new investment opportunities arising ev...

Posted by Tommy Layton · 8th June 2023 06:38 AM

The Role Of Cryptocurrency In Decentralized Prediction Markets


As the world becomes more connected through the internet, decentralized prediction markets have emerged as a promising way to harness the collective w...

Posted by Ramon Cretlin · 8th June 2023 04:40 AM

The Impact Of Cryptocurrencies On The Logistics Industry


The logistics industry has been impacted by the emergence of cryptocurrencies in numerous ways. Cryptocurrencies have introduced new payment methods t...

Posted by Sean Lakers · 7th June 2023 10:40 AM

Understanding Cryptocurrency Payment Channels And The Lightning Network


The world of digital currencies and transactions has come a long way since the early days of Bitcoin. Today, there are a multitude of cryptocurrencies...

Posted by Jackson Matlock · 7th June 2023 03:26 AM

Cryptocurrency And The Nonprofit Sector: A New Way To Drive Social Change


Using Cryptocurrency for Social Change in the Nonprofit Sector As the world becomes increasingly digital, the nonprofit sector is turning to cryptocu...

Posted by Tommy Layton · 7th June 2023 12:26 PM

The Role Of Cryptocurrency In Decentralized Marketplaces


The World of Decentralized Marketplaces and Cryptocurrency The world of decentralized marketplaces is rapidly expanding, and cryptocurrency has emerg...

Posted by Jane Lepson · 6th June 2023 03:57 AM

The Impact Of Cryptocurrencies On The Telecommunications Industry


Over the past few years, the telecommunications industry has experienced significant disruption, thanks in large part to the rise of cryptocurrencies....

Posted by Jane Lepson · 5th June 2023 07:57 AM

Understanding Cryptocurrency Market Depth: Liquidity And Order Books


The cryptocurrency market is a highly volatile and complex space that requires an in-depth understanding of market dynamics to make informed investmen...

Posted by Ramon Cretlin · 5th June 2023 11:21 AM

The Role Of Cryptocurrency In Decentralized Finance (DeFi) Lending Platforms


Cryptocurrency has been a significant game-changer in the world of decentralized finance (DeFi) in recent years. DeFi platforms aim to create a financ...

Posted by Tommy Layton · 4th June 2023 06:38 AM

Cryptocurrency And The Aviation Industry: Transforming The Way We Travel


Cryptocurrency and the aviation industry are two very different worlds that are quickly becoming intertwined. While it may seem like an unlikely pairi...

Posted by Ramon Cretlin · 4th June 2023 04:38 AM