FinCrime Analyst - Chargebacks at MoonPay - May 24

< Back to results

FinCrime Analyst - Chargebacks


MoonPay Jobs · Krakow · Compliance
MoonPay logo
This job post has now expired. Please see the other MoonPay jobs available.
Job Overview

Reporting directly to Dispute Team Leader, you’ll be joining a team of 3 other FinCrime Analysts.

You'll Spend Your Time 👀

  • Undertaking the investigation and analysis of cardholder-disputed transactions as per MasterCard/Visa/American Express regulations.
  • Analyzing and responding to incoming chargebacks as appropriate in a timely manner to meet prescribed timeframes as per card network regulations.
  • Analyze trends and patterns in our fraud and chargeback incidents.
  • Detecting and communicating deficiencies in current processes and procedures to propose fixes to strengthen our existing processes.
  • Reporting any patterns to your manager.
  • Communicating and collaborating with acquiring partners to ensure all industry regulations are delivered in the chargeback responses.
  • Ad-hoc investigations and project work as required.

You Should Apply If ✅

  • 2+ years of work experience in Dispute and Chargeback operating rules and regulations.
  • Experience and knowledge with acquiring and issuing scheme rules and chargeback reason codes (Visa, Mastercard, and American Express).
  • Strong knowledge of mandatory requirements and recent regulatory and schemes updates, in particular on fraud and payments areas - AVS, 3DS, etc.
  • Strong knowledge of Visa, Mastercard, and American Express Fraud and Chargeback Monitoring Programs.
  • Experience with high-risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay, etc).
  • Analytical, innovative, problem-solving, teamwork and decision-making skills, extreme attention to details.
  • Ability to function well within a fast-paced, ever-changing environment.
  • Proficient English (both written & verbal).
  • A working knowledge of SQL/Advanced Excel would be an advantage.
  • Strong oral/written communication and presentation skills
  • Start Date: April (or earlier)

Our Company Values 🚀

  • B - Be Humble
  • L - Lead with Empathy
  • O - Own It
  • C - Communicate Clearly
  • K - Kaizen

Benefits 💰

  • Stock options 📈
  • Unlimited holidays 🏝
  • Paid parental leave 👶 🍼
  • Home office setup allowance 🪑
  • Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
  • Freedom, autonomy and responsibility 💪

More Jobs at MoonPay


MoonPay Overview

MoonPay is a pioneering force in the digital landscape, driven by a vision to democratize digital ownership. Our team comprises forward-thinking architects, inventors, artists, and innovators dedicated to unlocking the potential of Web3. By enabling individuals to take ownership and control of their digital identity, data, property, and currency, we are empowering a new era of digital ownership for all. As the world's leading Web3 infrastructure company, MoonPay provides comprehensive solutions for payments, smart contract development at scale, and digital asset management. Our clients include some of the world's most recognizable brands, who rely on MoonPay to actualize their Web3 objectives and ambitions.

Website Twitter LinkedIn Job Archive

MoonPay Jobs by Location

Check below to see all of the open MoonPay jobs organised by office location.

MoonPay Jobs by Team

Check below to see all of the open MoonPay jobs organised by team.

Latest Crypto Blog Posts

From Blockchain To Bureaucracy: Web3 Vs Civil Service Jobs


In recent years, the job market in the UK has seen a significant evolution with the emergence of Web3 jobs alongside traditional roles in the Civil Se...

Posted by Jane Lepson · 4th November 2023 12:53 PM

The Role Of Cryptocurrency In Decentralized Digital Identity Solutions


Cryptocurrency, often associated with financial transactions and investments, has an important role to play in the development of decentralized digita...

Posted by Jackson Matlock · 2nd August 2023 12:14 PM

The Impact Of Cryptocurrencies On The Aerospace And Defense Industry: A New Era Of Innovation


Cryptocurrencies have been a game changer for the financial industry, but their impact is now being felt in other sectors as well. One such sector is ...

Posted by Jackson Matlock · 2nd August 2023 05:38 AM

Understanding Cryptocurrency Trading Regulations: Compliance And Legal Considerations


Cryptocurrency trading has become increasingly popular over the years, but it has also come under increased scrutiny from regulators and lawmakers. Un...

Posted by Sean Lakers · 1st August 2023 11:31 AM

Cryptocurrency And The Medical Industry: A New Era Of Patient Care And Innovation


Cryptocurrency and blockchain technology have been making waves in the finance industry for some time now, but their potential applications outside of...

Posted by Tommy Layton · 31st July 2023 01:38 AM

The Role Of Cryptocurrency In Decentralized Finance (DeFi) Derivatives Markets


Decentralized finance (DeFi) is an emerging sector in the cryptocurrency industry that is rapidly gaining traction. DeFi aims to provide an alternativ...

Posted by Tommy Layton · 30th July 2023 11:38 AM

The Impact Of Cryptocurrencies On The Media And Entertainment Industry: A New Era Of Creativity


The Rise of Cryptocurrencies in the Media and Entertainment Industry The rise of cryptocurrencies has not only revolutionized the financial industry ...

Posted by Ramon Cretlin · 30th July 2023 04:40 AM

Understanding Cryptocurrency Trading Platforms: From Centralized To Decentralized Exchanges


Cryptocurrency trading platforms have revolutionized the way we buy, sell, and exchange digital currencies. These platforms come in different forms, i...

Posted by Jane Lepson · 30th July 2023 07:26 AM

Cryptocurrency And The Consumer Goods Industry: A New Era Of Retail And Manufacturing


The consumer goods industry is on the verge of a major transformation, thanks to the rise of cryptocurrency. With blockchain technology enabling secur...

Posted by Ramon Cretlin · 27th July 2023 11:40 AM

The Role Of Cryptocurrency In Decentralized Intellectual Property Solutions


As the world becomes more digitized, intellectual property protection has become a more complex task. Intellectual property, including patents, tradem...

Posted by Jackson Matlock · 27th July 2023 12:14 PM