Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your first-hand knowledge of our customers to inform our product roadmap, working with all parts of the company to ensure our product continues to meet our customers needs.
Responsibilities:
What We're Looking For:
Alchemy is a platform designed for developers that enables businesses to create decentralized applications that are both scalable and reliable without the burden of managing blockchain infrastructure in-house. It is presently faster, more dependable, and more scalable than any other comparable solution available, and it is incredibly straightforward to incorporate into existing development projects.
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New York (53)
Check below to see all of the open Alchemy jobs organised by team.
Client Services & Strategy (5)
Marketing & Communications (6)
People & Places (2)
Product & Design (7)
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