(Sr) DevOps Engineer

Key Job Responsibilities

• Working to improve and maintain the reliability and availability of our services.
• Actively troubleshooting any issues that arise during testing and deployment, catching and solving issues before launch.
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Establish DevOps Engineer team best practices.
• Manage code deployments, fixes, updates and related processes. Work with CI/CD tools, and source control such as GIT and SVN.
• Design and scale our back-end systems and platforms, adding automation, monitoring and observability as needed to increase the ability of teams to self-manage the code they’re deploying.
• Provide incident response and support for our production systems.
• Continued technical growth through constant experimentation, learning, and rapid project iteration.

Requirements:

• Bachelor’s or Master’s Degree in Computer Science, Engineering, Software Engineering or a relevant field, or 7+ years of progressive relevant experience.
• You have good knowledge of IaC tools like Terraform
• Strong experience with Linux-based infrastructure, and Linux/Unix system administration tasks on varied linux distributions with deep knowledge of linux fundamentals.
• Experience with Debian & RedHat derivatives like Ubuntu or CentOS & successors preferred.
• Experience with managing SQL and NoSQL databases like MySQL/MariaDB, MongoDB, Redis, Elasticsearch, RDS, InfluxDB, & LevelDB.
• Knowledge of scripting languages; Bash is a must, Javascript & Python are good. Knowledge of systems programming languages like GoLang & Rust are great.
• Experience with configuration management tooling like Puppet, Chef, Saltstack, etc. Ansible is a must; Hashicorp tool experience is a bonus.
• Working knowledge of IaC tooling like TerraformFamiliarity with Docker and other container environments along with container orchestration tools like Swarm and Kubernetes.
• Experience with monitoring tools like Datadog, Grafana, Prometheus, etc.
• Experience with continuous Integration and continuous delivery tools, like Jenkins, CircleCI, Github Actions, etc.
• More than five years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.
• Must have extensive AWS cloud experience and familiarity configuring, scaling, tuning and monitoring the range of AWS services. A multi-cloud background with strong experience in any of GCP, Azure, ACS, & Digital Ocean or other clouds in addition to AWS would be excellent.
• Strong communication skills and ability to explain protocol and processes to both technical and non-technical audiences as needed.
• You have experience producing operational and design documentation for the things you build, and have written blameless post-mortem docs after troubleshooting service issues.

How you'll work:

• We're a global, distributed team because we take talented, motivated people where and when we find them
• That means you'd be one of over 400 remote employees working in 24+ countries. You'll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.
• You'll partner with DevOps, MIS & Security team members in locations where employees are clustered to meet availability objectives and to accommodate location and team-specific service requirements.
• For this role, the preferred availability is anywhere within the GMT+12 timezone: New Zealand, Fiji, etc