Fraud Risk Management Analyst, EU/RoW

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for an outstanding compliance professional to join our fast-growing team as the Fraud Risk Management Analyst for the UK, EU and Rest of World. In this role, you will work closely across the compliance team and other functions in the company to provide support on compliance and regulatory matters focusing on financial crimes compliance. We are looking for a highly motivated, adaptable and collaborative person who can handle high volume in-depth investigations, alerts and escalations. If you have experience in a fast-paced environment and are looking for an opportunity to be a member of an innovative compliance team in the crypto currency space, this is the perfect opportunity for you!

ROLE:

Fraud Risk Management Analyst supports the financial crime prevention program for Blockchain’s UK, EU and Rest of World operations, which includes customer due diligence, fraud and dispute reviews, alerts and escalations management, in-depth investigations, SoF & SoW verification, suspicious activity reporting.

RESPONSIBILITIES:

• Internal and external fraud prevention and mitigation by conducting investigations of known or suspected criminal activity reported by customers, employees and third parties including bank partners.
• Request and review SoF & SoW information.
• Timely resolution of escalations from Client Success and other teams, collaborating with teams to communicate with affected customers if required.
• Respond to bank partners inquiries including resolving fraud reports and EDD requests.
• Card disputes and ACH unauthorized transactions review and investigations
• Draft Suspicious Activity Report (SAR) preparation and filings with Financial Intelligence Units.
• Work with external stakeholders to identify and investigate new consumer fraud trends.
• Partner with other departments to assist in developing fraud prevention strategies, identify controls requiring improvement and drive corrective action.
• Ad hoc projects as required, including remediation.

QUALIFICATIONS:

• Minimum of 4 years of relevant Fraud and AML experience.
• Knowledge of the laws, regulations, and guidance governing transaction monitoring and customer due diligence processes (for example, AML laws and regulations in US/EU/RoW).
• Experience working with card and ACH disputes.
• Experience working with high risk client groups.
• Experience working to improve processes built into head office and operations.
• Excellent English verbal and written communication skills, good organizational and time management skills.
• Attention to details and analytical mindset
• Bachelor's degree.
• Professional certification (e.g., ACAMS, ICA) preferred.

COMPENSATION & PERKS

• Unlimited vacation policy; work hard and take time when you need it
• Health insurance policy from day 1
• Unlimited books policy; order the technical resources you need or simply pick something up from our company library
• Apple equipment
• Excellent career progression opportunities in a fast-paced company
• Learning and development opportunities in other areas than AML in the future
• Full-time salary based on experience and meaningful equity in an industry-leading company
• This job is located in Lithuania, Vilnius
• A hybrid workplace model with at least 3 days per week spent with the team in the office

Depending on skill set and experience, the salary for this role starts at 33,000 EUR (gross) per year

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time.

When you apply to a job on this site, the personal data contained in your application will be collected by one or more of the following subsidiaries of Blockchain Luxembourg S.A (each, a “Controller”):

• Blockchain Access UK Ltd.
• Blockchain (GB) Limited
• Blockchain (US), Inc.
• Blockchain (LT), UAB

You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.