Strategic Operations Program Manager, Trust & Safety at OpenSea - Apr 24

< Back to results

Strategic Operations Program Manager, Trust & Safety


OpenSea Jobs · Worldwide - Remote · Compliance
OpenSea logo
This job post has now expired. Please see the other OpenSea jobs available.
Job Overview

OpenSea is looking for a seasoned Trust & Safety operations program manager to help the team continue to build and scale operationally and drive cross-functional coordination with our product and engineering teams. In this role, you’ll be building out and improving operational processes, scaling the impact of our ops teams, and mitigating trust and safety issues through the use of data and strong cross-functional collaboration. We’re looking for someone who is driven and passionate about solving novel trust and safety challenges in the Web3 space, has a strong bias towards action, and is excited to work in a fast-paced, ambiguous environment.

Responsibilities

  • Improve and scale the Trust & Safety operational and content moderation workflows via process development, workflow optimization, product and tooling improvements, and automation of manual tasks
  • Manage, prioritize, and scope tooling requirements and requests from ops teams
  • Manage the review and labeling of sample data for the purposes of training automated detection systems, precision measurement, and prevalence measurement
  • Set up processes to identify, track, and escalate trends, emerging issues or threat vectors, and product or policy gaps and opportunities
  • Proactively identify and develop solutions for operational or cross-functional issues, gaps, and opportunities
  • Manage multiple large-scale programs, including developing and managing end-to-end project plans, providing cross-functional coordination and communication, and ongoing communication of project status, issues, and risks to stakeholders

Desired Experience

  • 5+ years experience in product operations, program or project management, or operational management roles
  • Experience in identifying, managing, and implementing operational improvement initiatives
  • Experience working cross-functionally and building strong relationships with product, engineering, legal, and other ops teams
  • Demonstrated record of critical thinking and creative problem solving to address complex, multi-disciplinary challenges
  • Thrives in ambiguity and can adapt and lead through dynamic and fast-paced environments

Nice-to-Have Skills

  • Experience with operational roles in Trust and Safety
  • Experience (formally or informally) with blockchain technologies, Web3, or NFTs
  • Experience working in a high-growth startup
The base salary for this full-time position, which spans across multiple internal levels depending on qualifications, ranges between $105,000 to $180,000 plus benefits & equity.

More Jobs at OpenSea


OpenSea Overview

At OpenSea, we're excited about a brand new type of digital good called a non-fungible token, or NFT. NFTs have exciting new properties: they’re unique, provably scarce, tradeable, and usable across multiple applications. Just like physical goods, you can do whatever you want with them! You could throw them in the trash, gift them to a friend across the world, or go sell them on an open marketplace. But unlike physical goods, they're armed with all the programmability of digital goods.

Website Twitter LinkedIn Job Archive

OpenSea Jobs by Location

Check below to see all of the open OpenSea jobs organised by office location.

OpenSea Jobs by Team

Check below to see all of the open OpenSea jobs organised by team.

Latest Crypto Blog Posts

From Blockchain To Bureaucracy: Web3 Vs Civil Service Jobs


In recent years, the job market in the UK has seen a significant evolution with the emergence of Web3 jobs alongside traditional roles in the Civil Se...

Posted by Jane Lepson · 4th November 2023 12:53 PM

The Role Of Cryptocurrency In Decentralized Digital Identity Solutions


Cryptocurrency, often associated with financial transactions and investments, has an important role to play in the development of decentralized digita...

Posted by Jackson Matlock · 2nd August 2023 12:14 PM

The Impact Of Cryptocurrencies On The Aerospace And Defense Industry: A New Era Of Innovation


Cryptocurrencies have been a game changer for the financial industry, but their impact is now being felt in other sectors as well. One such sector is ...

Posted by Jackson Matlock · 2nd August 2023 05:38 AM

Understanding Cryptocurrency Trading Regulations: Compliance And Legal Considerations


Cryptocurrency trading has become increasingly popular over the years, but it has also come under increased scrutiny from regulators and lawmakers. Un...

Posted by Sean Lakers · 1st August 2023 11:31 AM

Cryptocurrency And The Medical Industry: A New Era Of Patient Care And Innovation


Cryptocurrency and blockchain technology have been making waves in the finance industry for some time now, but their potential applications outside of...

Posted by Tommy Layton · 31st July 2023 01:38 AM

The Role Of Cryptocurrency In Decentralized Finance (DeFi) Derivatives Markets


Decentralized finance (DeFi) is an emerging sector in the cryptocurrency industry that is rapidly gaining traction. DeFi aims to provide an alternativ...

Posted by Tommy Layton · 30th July 2023 11:38 AM

The Impact Of Cryptocurrencies On The Media And Entertainment Industry: A New Era Of Creativity


The Rise of Cryptocurrencies in the Media and Entertainment Industry The rise of cryptocurrencies has not only revolutionized the financial industry ...

Posted by Ramon Cretlin · 30th July 2023 04:40 AM

Understanding Cryptocurrency Trading Platforms: From Centralized To Decentralized Exchanges


Cryptocurrency trading platforms have revolutionized the way we buy, sell, and exchange digital currencies. These platforms come in different forms, i...

Posted by Jane Lepson · 30th July 2023 07:26 AM

Cryptocurrency And The Consumer Goods Industry: A New Era Of Retail And Manufacturing


The consumer goods industry is on the verge of a major transformation, thanks to the rise of cryptocurrency. With blockchain technology enabling secur...

Posted by Ramon Cretlin · 27th July 2023 11:40 AM

The Role Of Cryptocurrency In Decentralized Intellectual Property Solutions


As the world becomes more digitized, intellectual property protection has become a more complex task. Intellectual property, including patents, tradem...

Posted by Jackson Matlock · 27th July 2023 12:14 PM