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Engineering Manager, DevOps


BitGo Jobs / US - Remote / Engineering & Modelling
Job Overview

BitGo is looking for an Engineering Manager who will join our DevOps team in the United States (Pacific Time).

Responsibilities:

  • Lead and develop a team of talented and high-impact engineers, providing cultural, technical, and hands-on leadership
  • Grow the team and actively help shape the culture of open communication, craftsmanship, and ownership
  • Provide regular coaching to your team and the broader engineering department
  • Take direct responsibility for quality and delivery of the team’s work
  • Manage end-to-end availability and performance of critical services
  • Own, drive, and be accountable to KPIs pertaining to reliability, resiliency, durability, and uptime
  • Drive work based on goals and measurable outcomes
  • Engage with the team as a technical leader during production incidents and in driving project execution
  • Encourage best practices in engineering design and usability, leading by example
  • Facilitate thorough documentation and knowledge sharing
  • Resolve escalations arising from operations and work with various teams to solve problems
  • Collaborate with management and product teams to plan, estimate, and prioritize roadmap objectives
  • Work closely with company leadership to identify upcoming opportunities and risks
  • Align the team to broader company objectives and client expectations

Skills & Experience:

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.

Required

  • 6+ years of experience in a DevOps or Site Reliability role
  • 2+ years of experience successfully leading geographically distributed teams of 4+ engineers
  • Hands-on experience with managing cloud infrastructure (AWS, GCP, or Azure)
  • Strong experience working with Kubernetes workloads in production environments
  • Strong experience working with CI/CD tooling
  • Strong familiarity with tools like Prometheus, Grafana, Alertmanager, Loki and ELK
  • Strong desire to automate where possible
  • Experience in participating in and organizing on-call rotations
  • Proven experience sourcing and hiring top engineering talent
  • Experience working in a cross-team environment, collaborating with and enabling other functions to drive broader departmental goals
  • A self-starter capable of adapting quickly and being decisive
  • Engineering degree in Computer Science or equivalent
  • Effective written and verbal communication skills

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BitGo Overview

BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security. In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers.

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