Fraud Analyst

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for an outstanding compliance professional to join our fast-growing team as a Fraud Analyst for the US, EU and Rest of World. In this role, you will work closely across the compliance team and other functions in the company to provide support on compliance matters focusing on financial crimes compliance. We are looking for a highly motivated, adaptable and collaborative person who can handle high volume in-depth investigations, alerts and escalations. If you have experience in a fast-paced environment and are looking for an opportunity to be a member of an innovative compliance team in the crypto currency space, this is the perfect opportunity for you!

Role:

Fraud Analysts supports the financial crime prevention program for Blockchain’s US, EU and Rest of World operations, which includes customer due diligence, fraud and dispute reviews, alerts and escalations management, in-depth investigations, SoF & SoW verification, suspicious activity reporting.

Responsibilities:

• Internal and external fraud prevention and mitigation by conducting investigations of known or suspected criminal activity reported by customers, employees and third parties including bank partners.
• Request and review SoF & SoW information.
• Timely resolution of escalations from Client Success and other teams, collaborating with teams to communicate with affected customers if required.
• Respond to bank partners inquiries including resolving fraud reports and EDD requests.
• Card disputes and ACH unauthorized transactions review and investigations
• Draft Suspicious Activity Report (SAR) preparation and filings with Financial Intelligence Units.
• Partner with other departments to assist in developing fraud prevention strategies, identify controls requiring improvement and drive corrective action.
• Ad hoc projects as required, including remediation.

Qualifications:

• Minimum of 2 years of relevant Fraud and AML experience.
• Knowledge of the laws, regulations, and guidance governing transaction monitoring and customer due diligence processes (for example, AML laws and regulations in US/EU/RoW).
• Experience working with card and ACH disputes.
• Experience working with high risk client groups.
• Experience working to improve processes built into head office and operations.
• Excellent verbal and written communication skills, good organizational and time management skills.
• Bachelor's degree.
• Professional certification (e.g., ACAMS, ICA) preferred.