Member of Product Design Team, UX Researcher

Anchorage Digital Jobs · Portugal · Product & Design

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Job Overview

The Design Team designs solutions to questions with no precedent for institutional users. How do we make the experience of sending funds secure, but also highly efficient? How do we balance the human need for privacy with the open and transparent nature of the blockchain? How do clients express their opinion in on-chain proposals with the newest digital assets?

Youâ€™ll join a team of designers that are intentional, collaborative, and relentlessly curious, to play a core part in fostering research at our fast-growing company. This is a rare opportunity to help shape the future of the financial world by defining the way institutions (all over the world) interact with digital assets.

The Member of Product Design Team, UX Researcher at Anchorage Digital develops a deep understanding of the products we build and the problems we solve in order to create new patterns that meld traditional financial workflows with the world of crypto.

As a Member of Product Design Team, UX Researcher, you will:

Be part of a growing team of talented and motivated designers working with all stages of the design process from discovery to delivery.
Help our team identify opportunities to better serve our customers, inspire product strategy, and encourage innovative and delightful user experiences.
Setup the research processes and provide guidance and training on research tools and techniques for the team.
Understand product roadmaps and be able to translate them into long-term, as well as, short-term research plans.
Conduct a mixture of qualitative and quantitative research activities to inform design.
Guide the transition from insights to action by making recommendations, facilitating ideation, and partnering with stakeholders on the next steps after the research phase.
Influence the design of a product that is extremely secure, yet incredibly usable.
Work in an agile environment with an iterative design process, motivated by group critique.
Uphold a company culture where Design, Product, and Engineering are valued equally.

You may be a fit for this role if you have:

Hands-on experience with a wide variety of design research methodologies including, but not limited to: usability studies, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, benchmarks, scorecards, competitive reviews, and surveys.
Ability to quickly and effectively analyze research data and present rich findings clearly to influence design and product direction.
Capacity to manage ambiguity, work autonomously, and multi-task in an agile environment.
Excellent collaboration skills across disciplines - Product, Engineering, and Design.
Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions.
Passion for learning new technologies and understanding the needs of users in the digital assets space.
A portfolio with examples of work representing research that influenced great insights or experiences.

Although not a requirement, bonus points if:

You have experience with financial products.
You've kept up to date with the proliferation of blockchain and crypto innovations.
You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system (the hiring manager would like to know your favorite song from the musical, if you have one!)

Job added on Sunday 6th November 2022

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Anchorage Digital Overview

Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service.

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Crypto Company added on Sunday 6th November 2022

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