Senior Manager, People Operations at OpenSea - Apr 24

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Senior Manager, People Operations


OpenSea Jobs · Worldwide - Remote · People & Places
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Job Overview

The Senior Manager, People Operations role will lead the Ops arm of our People Team, ensuring that we have a solid foundation to build world-class programs from the ground up. This role will be an enabler of a holistic employee lifecycle program, becoming the connective tissue between key functions. This is the perfect role for those who love to be hands-on operators while thinking strategically about how to build smooth operations. You’ll get to focus on getting “ahead.” We’re a startup so there’s always a lot of opportunity to go beyond the role, experiment, and try out new things. We’re excited for someone who’s willing to take this and turn it into their own (while staying aligned with our company philosophy).

Responsibilities

  • Be a key leader of our People Team, ensuring that we are strategically investing in the right levers in alignment with HR and business goals
  • Establish the foundations of People Ops, so we can maximize our HR support capability e.g. implement our Performance tech, be the Ops partner for People Programs, manage our Analytics platform
  • Be a trusted partner and consultant to cross-functional partners across the business and on major business decisions (Finance & Legal are key, as well as other business functions)
  • Deliver consistent visibility on the progress and impact of the Ops team’s work, as well as key data metrics important to the business
  • Ensure data cleanliness & processes that protect data integrity; may also handle data uploads & process management
  • Determine the prioritization of which policies, programs and processes need to be invested in and built (especially at our current stage and resourcing); make calls & defend/adjust decisions in favor of our People philosophy based on stakeholder input
  • Lean into employee experience initiatives/ programs
  • Coach and elevate folks on the Ops team to grow their career and deliver impact to the business
  • Ensure our HR team is maintaining compliance with local laws and regulations, as well as providing all key HR services for our employees
  • Deliver solutions that enable a seamless employee experience
  • One person will report into this role (HR Coordinator/ Generalist); as we scale, this team may grow

Desired Experience

  • You have “ops chops” aka you’re an operator :-) you’re comfortable getting your hands into projects - we are still a startup
  • You love tackling high-impact needs at a fast pace and delivering outcomes in ambiguity
  • You have experience leading a People Operations or parallel HR team (and love coaching!)
  • You’ve built foundational processes and programs with results, and have lead teams who have delivered on successful projects
  • You love details but also the 30,000ft view. You understand getting to the root cause of issues while building for the future
  • You value collaborative problem-solving and contributing to a positive employee culture/ environment where everyone can be their best
  • You understand the importance of data integrity and confidentiality when it comes to employee data
  • You can challenge and influence cross-functional leaders horizontally and upwards on decision-making and execution approaches
  • You have strong written skills and are confident in your ability to communicate clearly with different customers and audiences at Director+ and executive level
  • You like to have fun!
  • (Nice to have) You’ve experienced fast-growth at a company and are comfortable with balancing ambiguity with action
  • (Nice to have) Web3 and NFTs excite you, whether you’ve only heard it on the internet or you’re deep in it!

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OpenSea Overview

At OpenSea, we're excited about a brand new type of digital good called a non-fungible token, or NFT. NFTs have exciting new properties: they’re unique, provably scarce, tradeable, and usable across multiple applications. Just like physical goods, you can do whatever you want with them! You could throw them in the trash, gift them to a friend across the world, or go sell them on an open marketplace. But unlike physical goods, they're armed with all the programmability of digital goods.

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