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Technical Support Engineer

Keyrock Jobs / US - Remote / Technical Services
Job Overview

A testing and business market analyst to provide internal support to Keyrock’s different teams in order to ensure our operations run smoothly. You’ll be responsible for implementing and improving support processes, and for overseeing our internal tools.

NB this is a remote position - we’re looking for candidates who are based in the Asian time zone to provide coverage outside European working hours.

Background and experience

  • Undergraduate degree in Information Technology, Economics or similar
  • Proven professional experience in testing, customer support and business analysis
  • Basic knowledge of crypto/finance/capital markets
  • Basic knowledge of Docker and Gitlab is an asset

Competences and personality

  • Disciplined with strong organisational skills
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Resilient to stress
  • Motivated and eager to learn

Job description

  • Accounts setup, API creation and funding
  • Conduct exchange testing in a staging environment and generate testing reports
  • Work together with different teams to ensure quality of integrations and correct behaviour of algorithms
  • Follow up with the ticketing system
  • Monitor the markets in production through the logs; identify and report issues
  • Develop processes to identify and prevent issues

More Jobs at Keyrock

Keyrock Overview

Founded in Belgium in 2017, Keyrock are cryptocurrency market makers building scalable, self-adaptive algorithmic technologies to support efficient digital asset markets. Through a combination of in-house algorithmic trading tools, high-frequency trading infrastructure and industry expertise, Keyrock provides unparalleled liquidity services to tokens, exchanges and brokerages within the cryptocurrency ecosystem.

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Keyrock Jobs by Location

Check below to see all of the open Keyrock jobs organised by office location.

Brussels (6)

London (1)

US - Remote (18)

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